There are numerous outlets with a huge range of equipment available to help you around the house. The choice and variety can be confusing but here are a few points to bear in mind:
You may be able to obtain some equipment through an occupational therapist.
See our information about Safety in your home for advice about fire safety and smoke alarms.
The Disabled Living Foundation (DLF) offers independent, professional advice and information to help you find out what is available for private purchase. They have a Helpline on 0300 999 0004 where you can discuss areas of daily living you find difficult with an experienced advisor.
Click on our Equipment House below to find advice and suggestions on the right equipment to help you.
What is telecare?
Telecare is a monitoring and alert system that can help support people to live independently in their own homes by providing users, their carers, family and friends reassurances that help is available in an emergency 24 hours a day.
How does telecare work?
Telecare equipment works through your telephone system, linking alarms, sensors and equipment in your home to an adviser in a monitoring centre. Probably the best known telecare equipment is the pendant alarm. There is a unit placed in your house with a built-in loud speaker and a microphone to allow hands free conversation. This unit works even when there is no electricity e.g. power cut or accidentally unplugged (up to 40 hours).
When activated, your equipment will connect you to the Telecare monitoring centre, where fully trained operators will speak to you through your unit. They will find out what kind of help you need and take appropriate action, such as contacting a family member or friend, carer, neighbour or the emergency services if needed. Where possible, the operators will stay on the line until help arrives.
Click on our Telecare House below to find out more about some of the equipment which is available*
(*Descriptions are for equipment provided by Hampshire County Council’s partner, Argenti. Other suppliers will provide similar but not always identical products.)
The Disabled Living Foundation has more detailed information and advice about Personal alarm systems and telecare.
Hampshire County Council may fund the provision of telecare equipment following an assessment which shows that you have an eligible need and you meet the criteria for funded telecare. The equipment will be supplied by its preferred telecare provider, Argenti.
If you are purchasing privately and want quick access to care technology please go the Argenti website or:
Other providers of telecare are available with different options available in different parts of the county. You can search online for providers or equipment or you can contact:
Last reviewed: 10/04/2017
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Page Reference: Equipment around the house
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Whilst every care has been taken in the compilation of this information, neither Hampshire County Council nor Shop4support will be held responsible for any loss, damage or inconvenience caused as a result of using the site and of any inaccuracy or error within these pages. Connect to Support Hampshire allows you to search for products and services provided by suppliers so that you can find out what support is available. Please let us know if any information found on these pages is inaccurate by using the Feedback button.
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